On Vacation

I’ve been meaning to write a blog post for the past several days, but I just haven’t gotten around to it.  I’m on vacation and getting my head into writing something useful as been difficult if not impossible.
The one thing that has occurred to me is the quality of service you get at Western ski [...]

Read this book

I’ve been reading a wonderful little book for the last day or so. It’s The Dip by Seth Godin.
It seems the Seth continues to come up with really interesting ideas to think about. In this book he says that the only thing that makes any sense is to become the best in a [...]

How to annoy your Customers

I recently upgraded my accounting software from the leader in the industry.  I did this because they start taking away functionality about every two years and the program becomes more difficult to use.
I went through the upgrade process which took about 45 minutes.  I then find that I have to fill out a registration form [...]

Changing the face of philanthropy

I was just reading the most recent issue of Fortune Magazine and saw that the lead story was about Melinda Gates and the Gates foundation.
Most of us already know that the Gates Foundation is the largest private foundation in the country and the amount of money they give away dwarfs other foundations. What I [...]

Transition planning, the prequel

I was on a training call yesterday with Susan Bradley learning about her Sudden Money methodology. We spent a significant amount of time on her WIT List questionnaire (when in transition).
I’ve spent a lot of time examining different discovery questionnaires over the past several years and I think this is one [...]

Multiple bottom lines

I’m working with a Client now that this term comes up on a regular basis.  As it turns out, this term should be addressed with almost every Client we work with.
When I do seminars I will often ask the following question:
“How many of you are focused on maximizing the value of your business?”
I then will [...]